Priya Konedena, CRM Analyst, manages GG+A’s customer relationship management (CRM) platform. In this role she works to customize and continuously improve CRM functions to meet the needs of GG+A’s diverse staff. A SalesForce Certified Administrator, Priya previously worked at Engs Commercial Finance in Lisle, Illinois, and before that at Zensar Technologies in Hyderabad, India, where she was responsible for ensuring data integrity and improving workflow within the company’s Salesforce CRM. In these positions Priya gained specific experience defining user requirements, setting workflow rules, migrating data, building reports and dashboards, and launching mobile apps.
Priya holds a bachelor’s degree in computer science from Jawaharlal Nehru Technological University, Hyderabad (JNTUH) in India.